Supply Chain Analyst

Job Title: Supply chain AnalystLocation: Remote EDUCATION: Associates Degree RequiredResponsibilities 1. Monitor and manage serialization exceptions using TraceLink SCWM platform, ensuring timely investigation and resolution; Troubleshoot CVS Health’s traceability and verification issues, escalating to trading partners. 2. Support the implementation of SOPs and compliance workflows for exception handling and traceability; Maintain and update knowledge management records, ensuring compliance documentation aligns with CVS Health’s policies and regulatory standards 3. Act as a liaison between CVS Health’s internal teams and external trading partners (manufacturers, wholesalers), addressing quarantine inventory issues and exception resolutions 4. Assist in training CVS Health teams (Retail pharmacies and distribution centers, PBM Mail, PBM Specialty, etc.) on serialization compliance, exception management, and best practices 5. Support the development of systems and processes needed for on-going exceptions management. Stay up to date with DSCSA compliance milestones, providing input for process improvements and regulatory updates. REQUIRED SKILLS: 1. Strong verbal and written communication skill with the ability to present finding and influence key stakeholders. 2. Advanced analytical thinking and problem-solving skills; ability to make data-driven decisions under regulatory timelines. 3. Proven experience leading cross functional collaboration and building consensus across CVS Health enterprise. 4. Ability to adapt quickly to shifting priorities and evolving Supply Chain Security Act (DSCSA) regulatory requirements. 5. Highly detailed oriented with strong focus on accuracy and completeness. 6. Demonstrated ability to manage complex project and competing priorities under tight deadlines. 7. Experience in exception management, triage workflows, and issue resolution within high volume, high urgency environments. 8. Familiarity with DSCSA requirements, serialization, and traceability compliance across all CVS Health business units (distribution center, PBM, retail tec.) settings. 9. Knowledge of typical pharmacy and warehouse product flow and work force. 10. Hands on experience with TraceLink or similar DSCSA compliance platform. 11. Proven track record managing queues and driving process improvement across large organization. 12. Ability to influence outcomes, mediate conflicts, and guide team to resolution in high stake regulatory environment. 13. Advanced proficiency in Microsoft Excel and PowerPoint