Job Description
Support & Customer Service Specialist – EuropeFull-Time • Permanent • Remote (Europe) About ClaroNavWe’re one of the fastest-growing dental tech companies in the world, with:133% year-over-year revenue & profit growth300% growth in the past three yearsOur innovation is powered by products like MicronMapper and Navident EVO, and upcoming breakthroughs including MicronMapper EVO, Tissue Mapper, and Bite Mapper. Your MissionAs our Support & Customer Service Specialist, you will: Provide technical support to distributors, dentists, and dental technicians across Europe Troubleshoot implant navigation & full-arch photogrammetry systems Bridge communication between customers, internal teams, and distributors Deliver remote installations & help optimize digital workflows Manage inquiries, complaints, and warranty requests efficiently What We’re Looking ForExperience – 3+ years in technical support, training, or customer serviceDental Industry Experience – Familiarity with dental implant/planning/guided surgery workflows. Experience with Exocad is a plus.Problem-Solver – Proactive and customer-focusedTech Skills – Windows OS, Google Workspace, troubleshootingCRM – Microsoft Dynamics CRM is a plusLanguages – English (fluent) + French required. Travel Ready – Valid passport, driver's license & ability to travel across EuropeRemote Setup – Home office required 🌟 Why Join Us?Work with cutting-edge dental technologyJoin a record-breaking global growth storyCompetitive salary + stock optionsCollaborate with industry experts & innovators 📩 Apply NowSend your resume and cover letter to: ✉ tom@claronav.com
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