Support Engineer - Security

Key Responsibilities & AccountabilitiesThreat Analysis & Triage Track and investigate security alerts, use threat intelligence, escalate complex cases, and keep informed on emerging threats.Incident Handling: Follow SOC playbooks, assist in containment/remediation of low-complexity threats, and document case handoffs.Detection Optimization: Provide input to tune detection rules, minimize false positives, and document common events for operational efficiency.Collaboration: Support 24/7 SOC operations, team meetings, and participate in shift handovers.Skills & AbilityRequiredFamiliarity with SIEM, EDR, XDR toolsBasic TCP/IP, security protocols, Microsoft 365, Windows/Linux/macOS fundamentalsExperience with log analysis and incident triageStrong analytical/problem-solving skillsAbility to work under pressure with attention to detailPreferredBachelors in Cybersecurity, Computer Science, or related field (or equivalent experience)Security certifications (Security+, CySA+, eCIR, BTL1, CDSA, or equivalent)Excellent written and verbal communication