Job Description
Are you passionate about technology and love turning tricky issues into “aha!” moments? Do you want a role where every day is different and your impact is immediate? Then read on 👇Support Engineer - Be the Hero Users NeedBe the first line of defense for internal and external users: handle tickets via email, calls, and chat.Diagnose, troubleshoot, and deliver solutions that make users smile.Escalate the tough cases to senior teams when needed.Own tickets from start to finish, ensuring top-notch user satisfaction.Create handy guides and tips to make life easier for everyone.Contribute to continuous improvement of our support processes.Support Engineer - Who We’re Looking ForDegree in IT or equivalent experience.Minimum 2 years of experience.Fluent in English + Dutch (French is a bonus!).Solid skills in Windows, Active Directory, Microsoft 365, and ticketing tools.Service-minded, patient, and excellent communicator.Team player, proactive, and eager to learn.Support Engineer - Why You’ll Love It HereJoin a leading international tech company in Zaventem.Real career accelerator with plenty of growth opportunities.Competitive salary + extra-legal benefits.Fun, collaborative, and stimulating team environment.
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