Support Specialist (French-speaking)

We are looking for a French-speaking Support Specialist to join Lyyti’s customer service team.Why Lyyti?Lyyti is the leading Nordic event platform, helping companies create more meaningful encounters. Our beloved platform is trusted by brands like American Express, Warner Bros., Discovery, Air France-KLM, and government agencies worldwide to power their event creation and management. Events aren’t just part of our product—they’re at the core of who we are.About the roleIn this role, you will help Lyyti users succeed in their events with the Lyyti system. You will support our customers via phone, chat, email, social media channels, and video calls. Your shifts will be scheduled on weekdays between 8 AM and 6 PM. You will also actively contribute to improving teamwork and processes within our customer service team.What you bringAn eagerness to help our customers and solve their requestsAn ability to learn quicklyAn interest in working with IT systemsA wish to work in a team, but also work independentlyA willingness to take responsibilityBroad language skills, spoken and written: fluency in French and English is a must, whereas Finnish and Swedish are beneficial. (The company's internal language is English to enable truly multinational collaboration.)What we offer youA fixed-term employment from February 2026 until November 2026A weekly working time of 36.25 hoursA monthly salary of 2500€ and 2700€, depending on your expertise and experienceAn opportunity to become a customer service and Lyyti system professionalA comprehensive onboarding and support from your teamA sustainable way of working with great colleaguesA work culture that values autonomy, freedom, and responsibilityA modern office in the Turku city centre.While in-person interactions with colleagues are an important part of our culture, you can work remotely two days a week if you preferBenefits supporting work well-being: flexible working hours, extensive occupational healthcare, workability insurance, the Auntie service, Edenred lunch benefit, and Epassi sports and culture benefit.Interested?If you think you could be the next Lyytian, submit your application by Sunday, November 30, 2025.If you have any questions about the role, Hannes (Chief Customer Officer) will be happy to answer them by phone at +358 44 579 3001 or by email at hannes.merisaari(a)lyyti.com.