Director of Business Operations

About Our ClientOur client is a successful consumer brand experiencing rapid growth across various channels, including direct-to-consumer, Amazon, retail, and international markets. Having served over 1 million customers, they've scaled through exceptional marketing, product development, and execution. They are now focused on enhancing their systems, structure, and operational discipline to achieve even greater success. About The RoleOur client is seeking a Director of Business Operations & Strategic Execution — a senior operator to help manage the business, bring order to complex situations, and drive the next stage of expansion.

This role reports directly to the COO and collaborates closely with the CEO, acting as an operational leader and cross-functional integrator. You’ll bring structure, process, and execution to all areas of the business — from strategic planning to team coordination to project delivery.

What You’ll Own🧱 Build & Run the Operating SystemImplement and maintain the systems, scorecards, cadences, and SOPs that enable effective executionManage cross-functional operating rhythms — meetings, priorities, and accountabilityTrack progress on top priorities across the organization and ensure the entire company is aligned🎯 Drive Strategic Planning & ExecutionPartner with leadership on quarterly and annual planningTranslate company goals into actionable roadmaps, project plans, and execution frameworksEnsure every team understands key priorities, upcoming tasks, and ownership📦 Lead Project & Process ManagementRun mission-critical initiatives from end to end — from scoping through deliveryCreate visibility and drive momentum across the organization with well-defined workflows and clear updatesIdentify and resolve bottlenecks — through better tools, processes, or resources🤝 Cross-Functional Collaboration & ClarityAct as the liaison across departments — ops, product, growth, CX, creativeImprove team alignment, communication, and executionEnsure all tasks are completed effectively and efficiently📐 Optimize Team Structure & ExecutionHelp define roles, responsibilities, and performance standards across teamsSupport hiring and onboarding processes to scale the team effectivelyEnhance work processes — through documentation, enablement, and continuous improvementWho You Are5–10+ years of experience in business operations, strategy, consulting, or startup executionProven experience building and running operational systems in a high-growth environmentStrong project and program management skills — you’ve delivered significant projects with cross-functional teamsComfortable leading in ambiguous situations and bringing structure to complex environmentsStrategic thinker who can see the big picture, and an operator who can execute effectivelyExcellent communicator who creates clarityFocused on process improvement, but flexible when necessary — you get things doneHighly accountable and proactive — you take initiative and don't wait for directionBonus Points If You Have…DTC, eCommerce, CPG, or subscription brand experienceExperience supporting omnichannel growth (Amazon, retail, international)Exposure to performance marketing organizationsFamiliarity with operating systems like EOS, OKRs, Asana, Notion, etc.

Consulting background paired with operating experienceBenefitsHigh impact: Drive execution across a rapidly growing business with significant momentumAutonomy & ownership: Manage your responsibilities and influence the company's operationsExecutive access: Work directly with the founders and executive teamGrowth path: Opportunity to advance into a VP or C-level roleRemote-first: Work from anywhere with a results-driven cultureBenefits: Competitive compensation, performance bonus, full health coverage, 401(k), and unlimited PTONote: “We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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