Program Manager

About Our ClientOur client is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Their mission aligns with their customers – to bring life-changing products to more people sooner. Their platform helps organizations digitize, automate, and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on their solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing, and postmarket surveillance.

About The RoleAs a Program Manager within Product Operations, you will play a key role in driving cross-functional alignment, strategic initiative execution, and operational excellence across the product organization. This role focuses on coordinating strategic, cross-functional, and cross-product projects, ensuring timely delivery, and fostering collaboration across teams. You will act as an enabler, helping product managers, designers, and engineering teams stay focused on building great products by removing operational barriers and driving clarity. ResponsibilitiesCross-Functional Program Leadership: Drive alignment and execution of key strategic initiatives and major objectives across multiple product lines, engineering, customer success, and other cross-functional teams.

Strategic Project Delivery: Manage large-scale, cross-product programs from initiation to completion, ensuring timelines, resources, and objectives are met. Operational Enablement: Identify and address operational inefficiencies, streamline workflows, and implement best practices to optimize delivery processes. Stakeholder Collaboration: Serve as a central point of communication between product, engineering, and go-to-market teams, facilitating transparency and alignment. Data-Informed Decision Making: Leverage data insights to monitor program performance, identify risks, and drive informed decisions. Change Management: Support organizational change initiatives, ensuring smooth adoption of new processes and tools across teams. QualificationsExperience:

5+ years of experience in program management, product operations, or a similar cross-functional role, ideally in a SaaS or tech environment. Leadership Skills: Proven ability to influence and align cross-functional teams without direct authority. Communication: Exceptional written and verbal communication skills, with the ability to tailor messaging to technical and non-technical stakeholders. Connects well with all levels of employees in many different roles. Project Management: Strong background in managing complex projects, with proficiency in project management tools and proven ability to adopt new ones (e. g. , Jira, Clickup). Data Fluency: Comfort with interpreting and acting on quantitative and qualitative insights.

Adaptability: Ability to navigate ambiguity, prioritize competing demands, and remain calm under pressure. Strategic Thinking: Experience in driving strategic initiatives while balancing tactical execution. Preferred SkillsExperience working in an organization with multiple product lines and cross-functionally impacting software releasesFamiliarity with product-led principlesFamiliarity with agile methodologies and proven flexibility to drive to strategic timelines in conjunction with agile approaches to development. Why Work Here?The company is a place where exceptional teams come together to do their best work. Employees are surrounded by intelligent, motivated, and collaborative individuals.

The company works hard to develop and challenge their employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. Here are some of the benefits employees enjoy: Competitive compensation100% medical premium coverage401(k) plan with company matchGenerous PTO packages that increase with tenureSchedule flexibilityFitness clubsCompany parties and employee recognition programsWellness programsOnsite physician and massage therapistInnovation center and gaming rooms at the officeDental/vision plansEmployer paid life insurance policyMuch, much more!Salary RangeApplicants must be currently authorized to work in the United States on a full-time basis.

The US base salary range for this full-time position is $150,000- $180,000 + equity + benefits. Note: “We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. ”