Account Manager, Creative Services

At Tag, we bring big ideas to life. As a leading creative production and sourcing partner, we work with some of the world’s biggest brands and agencies, delivering content at scale to create campaigns that are more impactful, more effective and more efficient. We believe that the combination of different ideas, experience, backgrounds and skillsets create a great place to work, and we are committed to promoting an inclusive, equitable and diverse culture where each employee feels supported and empowered.

But don’t just take our word for it! We are proud to have recently won awards for Best Culture, Production Agency of the Year and Outstanding SME in Gender Equality, Family Status Equality and Racial Equality and Inclusion. Check out www. tagww. com to learn more. POSITION SUMMARYThe Account Manager serves as a key relationship manager for our client, developing a deep understanding of their business, priorities, and strategies. This role oversees a portfolio of creative and marketing projects from briefing through delivery, ensuring alignment with client expectations, timelines, budgets, and quality standards.

Key ResponsibilitiesClient Relationship ManagementServe as the primary point of contact for the client, building strong, trust-based relationshipsUnderstand client needs and proactively recommend solutions that align with their business goalsAct as the initial escalation point for client concerns and ensure timely resolutionProvide strategic input and insights during monthly and quarterly client meetingsProject OversightManage the end-to-end lifecycle of creative projects, from briefing to final deliveryCoordinate with internal teams (creative, production, media) and external vendorsEnsure all deliverables meet brand guidelines, quality standards, and deadlinesIdentify and troubleshoot workflow or asset management bottlenecksFinancial & Operational ManagementAccurately quote projects, manage budgets, and track financial performanceOversee invoicing, forecasting, and monthly financial reportingSupport the budgeting process and ensure compliance with internal controlsMonitor site financial targets and contribute to action plans for revenue or cost optimizationCollaboration & ReportingWork closely with the internal Production Studio and Client Services teamsMaintain regular communication with stakeholders and provide status updatesPrepare and present performance reports and KPIs to senior client sponsorsContribute to account planning and identify opportunities to expand servicesJOB QUALIFICATIONS5+ years of experience in client-facing roles, handling client briefs from start to completionBachelor’s degree in Marketing, Advertising, Digital Media, Design, or a related field (or equivalent work experience)Strong understanding of creative production processes and campaign workflowsExcellent client servicing skillsExcellent communication and interpersonal skills in both Korean and EnglishHighly organized, detail-oriented, and capable of managing multiple prioritiesProficient in Microsoft Office; experience with project management toolsSolid understanding of financial processes including quoting, invoicing, and forecastingExperience in digital marketing, Tech is strongly preferredWorking ConditionsThis is a hybrid role, with a combination of in-office and remote work.

NoteThis job description outlines the core responsibilities and qualifications for the role. It is not an exhaustive list of all duties and may evolve based on business needs. We offer competitive remuneration package and fringe benefits to the successful candidate. In addition, you will have an opportunity to work in a reputable company with excellent career exposure.

Interested parties please send us your full resume with expected salary and availability by clicking "Apply Now"As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate. Don’t let self-doubt get in the way of what could be a great opportunity. We know from research that while men tend to apply to jobs when they meet around 60% of the criteria, women and people from diverse backgrounds may not put themselves forward unless they check every box.

If you think this role could be a great fit for you, please do get in touch – even if you don’t meet every single requirement. Let’s have a chat and see if this could be the right role for you. (All information provided will be treated in strict confidence and used solely for recruitment purpose).