IGT Solutions

Talent Acquisition Manager (BPO/ Contact Center) - Turkey

Posted: 4 hours ago

Job Description

Talent Acquisition Manager (BPO/ Contact Center) IGT Solutions is looking for Talent Acquisition Manager (BPO/Contact Centre), this role will be responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates. Manager - Talent Acquisition will also be responsible for stakeholder management & process improvement.Key ResponsibilitiesResponsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates & adhering compliance activities e.g. BGV completion, drug test etc.Meeting hiring targets, salary budgets, cost per hire and SLAs as per the defined planDevelops sourcing plans through low cost channels and executes sourcing activitiesConducts interviews, coordinates with line interviewers & doing negotiationPrior experience in BPO/Contact Centre hiring is requiredRolling our offers and contractsIdentifies opportunities to improve processes and tools to meet recruitment targetsManage campaigns effectively and ensuring that the numbers of candidates being assessed reflects business requirements and that suitably qualified candidates are delivered on time.At least 10+ years of relevant recruitment/sourcing related experience.Previous experience in any ATS is preferred (Taleo, Success Factor etc.)Personal Style Enablers:Strong communications skillsStrong interpersonal skills to effectively build relationships and establish trust, respect, competence, and confidence among peers, associates and applicantsSolutions-focused, able to sort through information and develop solutions quicklyComfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on assignmentsDetail oriented with practical approach to problem solvingAble to manage high volume workload and have a flexible approachIt is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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