About the Role We are looking for a highly motivated Delivery Manager (or Associate Manager, depending on experience level) to join our Delivery team. You will manage delivery processes end-to-end, working closely with internal product, engineering, and customer success teams, as well as client stakeholders. The ideal candidate is a strong project and people manager who is comfortable in client-facing roles, has experience in inventory and demand planning, and is passionate about delivering operational excellence in complex, multi-stakeholder environments.
ResponsibilitiesLead the successful delivery and implementation of company inventory and pricing solutions to enterprise clientsServe as the key point of contact for client stakeholders during the delivery phaseManage project scope, timelines, milestones, and resource allocation in alignment with delivery methodologyCollaborate with internal teams to align technical delivery with client needsLead, coach, and develop cross-functional delivery teamsAnticipate and manage project risks and dependencies, ensuring proactive communication and resolutionEnsure client satisfaction and long-term relationship building through consistent, value-driven deliveryContribute to the continuous improvement of delivery processes and internal tools Qualifications7+ years of experience in project or program management, preferably in enterprise SaaS or consultingExperience in inventory optimization, demand forecasting, or supply chain planning is strongly preferredBackground in Industrial Engineering, Supply Chain Management, or a related quantitative fieldStrong track record of client-facing delivery experience across multiple markets (international experience is a big plus)Demonstrated ability to manage complex projects with multiple stakeholders and cross-functional teamsExperience managing and mentoring team members, providing feedback and coachingExcellent organizational and communication skills in EnglishProficiency in project management tools (e.
g. , Jira, Asana, MS Project)Analytical mindset with a strong understanding of retail supply chain dynamicsCoding and analytics experience using SQL and at least one analytics-focused language such as Python is a plus
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