Spanish-Speaking Customer Support Specialist

Now Hiring: Spanish-Speaking Customer Support Specialist (Voice & Chat) – Work from HomeAre you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a fast-paced, remote-first team that values growth, communication, and customer satisfaction, this opportunity is for you. What You’ll Be DoingAs a Customer Support Specialist, you will be the first point of contact for our Spanish-speaking customers. You will assist via inbound calls, live chat, and email, ensuring that every customer receives timely, effective, and friendly support.

Key ResponsibilitiesDeliver top-tier support in both Spanish and English through voice and chatTroubleshoot issues and provide effective resolutions with a customer-first mindsetBuild strong relationships through clear and empathetic communicationWork closely with teammates to deliver consistent and high-quality serviceProvide customer feedback to help us improve tools and processesWhat We’re Looking ForMinimum 1 year of remote/online experience in customer service or a related fieldFluent in written and spoken Spanish and EnglishExcellent communication and problem-solving skillsExperience using tools like Gorgias, Zendesk, Shopify, or similar is a plusAbility to remain calm, composed, and effective under pressureExperience with e-commerce or CRM platforms is a bonusTech RequirementsPersonal computer or laptop with a minimum i5 processorReliable internet connection with at least 15 Mbps upload and download speedsPerks And BenefitsCompetitive pay with annual reviewsPaid time off for rest and personal timeMonthly health stipendPerformance-based bonusesFully remote, permanent work-from-home setupBring your bilingual skills and customer service expertise to a team that values excellence, collaboration, and career growth.

Apply now and make a lasting impact with every interaction.