Business Analyst – General Insurance Domain

We have an urgent requirement for Business Analyst – General Insurance Domain for our client based in Tharamani, ChennaiKey ResponsibilitiesConduct detailed Business Analysis to gather, document, and analyze requirements from stakeholders. Work closely with clients and internal teams to understand end-to-end processes in General Insurance, with a strong focus on Fire, Engineering, Liability, Accident, and Marine lines of business. Prepare key documentation such as Functional Requirements Document (FRD), Acceptance Criteria Document (ACD), and maintain requirement traceability matrices. Create clear and effective user flows, process flow charts, and functional diagrams to support system understanding and solution design.

Analyze and map existing business processes, ensuring comprehensive coverage of all functional requirements. Collaborate with users to prioritize and validate requirements, keeping expectations realistic and within project scope. Act as a liaison between stakeholders and technical teams to ensure smooth communication and accurate delivery. Provide functional expertise in underwriting, claims, and basic reinsurance processes in a general insurance context. Participate in end-to-end project implementations—including requirement gathering, system configuration, testing, user training, UAT support, and go-live activities. Ensure quality deliverables, adherence to timelines, and process alignment with insurance product workflows. Key RequirementsStrong experience in Business Analysis and Requirement Gathering.

Domain expertise in General Insurance with working knowledge of underwriting, claims, and reinsurance. Prior experience with end-to-end insurance software product implementation. Excellent documentation skills – FRD, ACD, Traceability Matrix. Proficiency in tools for process mapping and diagramming (e. g. , MS Visio, Lucidchart). Strong interpersonal and communication skills in English (spoken and written). Ability to independently manage stakeholder expectations and facilitate requirement workshops. Experience in project implementation lifecycle is a strong advantage. Skills: reinsurance,documentation (frd, acd, traceability matrix),requirement gathering,underwriting,insurance,stakeholder management,general insurance,business analysis,communication,process mapping,diagramming (ms visio, lucidchart),claims