Billing Specialist

Connecting people and communities| Driving eCommerce | Moving New ZealandAre you naturally curious, detail-obsessed and love getting to the bottom of things? We’re on the hunt for a Billing Specialist to join our Auckland team in Favona!With an extensive network across New Zealand, Team Global Express gets things moving. We’re on a journey to be the most sustainable logistics leader in New Zealand and are committed to winning our customers’ trust through delivering operational excellence.

As an organisation that thrives on collaboration and creating shared clarity, please note this role is based onsite to foster close teamwork and effective communication. About The Role - Mō Te TūrangaThis isn’t your typical billing role. As a Billing Specialist at Team Global Express, you’ll be a key investigator—digging into freight discrepancies, uncovering patterns in claims, and ensuring financial accuracy across our operations. You’ll work closely with internal teams and external stakeholders to identify issues early, recover costs efficiently, and maintain robust reporting that drives smarter decisions.

Additional Key Duties BelowAnalyse and validate credit requestsInvestigate freight discrepanciesSupport claims recoveryTrack auction freightMaintain detailed reporting logsWhat will you bring? – Ōu Pūkenga?You’re naturally curious, with a sharp eye for detail and a drive to uncover the “why” behind the numbers. You enjoy solving problems, working across teams, and making sense of complex information to deliver real impact. Additionally, You Will NeedProven experience in billing, claims, or insurance—ideally within transport or logistics. Strong analytical skills and a proactive approach to resolving discrepancies. Confidence in using financial systems, reporting tools, and Excel.

Excellent communication skills to engage with internal and external stakeholders. The ability to manage competing deadlines while maintaining accuracy and composure. Your Benefits - Ō PaingaYou'll be part of a team going places, building a legacy of best practice and working with people keen to draw on your expertise. Additionally, you’ll get. Free staff car parking. Enjoy the convenience of our onsite cafeteria offering freshly prepared hot meals every day—subsidised to help you eat well and stay focused. To be part of a multinational business with opportunities across the Trans-Tasman.

Access to our staff welfare trust will cover 80% of your medical bills up to $1500 per year. A national commitment to attaining the highest standards in Health, Safety, and Environment (HSE) through best practise. Access to heavily discounted holiday homes across New Zealand. How To Apply - Me Pēhea Te TonoWe’ve got a great team of people and are focused on the future. If you’re up for an exciting challenge and are keen to make a difference, come join us as we embark on the next chapter in our story.

Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking. Applicants must be a NZ or AU Citizen/Resident to be eligible to apply.