Team Leader

As a Team Leader, you will support Store Management in ensuring service standards are achieved throughout the store. You will actively sell to achieve your individual goals but in addition, support floor management and leading the team in day-to-day activities. You will be a role model to the team, supporting them to achieve their individual goals and supporting the Management team in operational duties.Job responsibilities:Assist the Management with day-to-day management of the teamAct as the Manager on Duty in the absence of ManagementResponsible for opening and closing the store in the absence of ManagementSupport Management with delivering training and coaching to the teamBe an exceptional team player consistently achieving individual and team objectivesProvide an exceptional customer service experience to each client; greeting, listening, assisting, advising, and exceeding their expectationsExemplify and share our brand history and heritage to the team and clientsHighlight our product categories through your product knowledge to cross sell and upsellEngage with diverse clients, always putting them at ease to develop long lasting relationshipsDevelop and grow your client book, updating client information on the relevant company toolsPerform as a team player, participating and collaborating in all activities contributing to the overall objectives of the storeActively participate in visual merchandising in accordance with LOEWE’s visual standardsMaintain products in an efficient, clean, secure, and organized manner; front and back of houseSupport with inventory management and ad hoc back of house tasksFollow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behaviorKey Requirements Experience within a similar retail roleA deep interest in Fashion, Art, and CultureExperience working with and leading a diverse, dynamic teamExcellent organizational, prioritization and multitasking skillsAbility to lead and inspire the team to perform at their bestComfortably adapts and connects with different employees and clientsEffective communication skills with the sensitivities to build and maintain a client bookResults driven with a commercial mindset without compromising on the Team Player attitudeFlexible, adaptable, and collaborative approach to work