Job Description
About The JobAs a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring that each client who visits the store has a memorable and world class customer experience. In collaboration with the Store Manager, you will have ownership for the business by recruiting, developing and leading the team, fostering & developing client relationships, while also being strategically agile in order to drive strong sales results. Additionally, you will be responsible for providing market expertise in relation to client needs and developing strategies to maximize product performance by leveraging visual merchandising, client development training and team animations. Be the point of reference on a product category in the store.Job responsibilitiesEnsure achievement of team targets on monthly and annual basis Team manager and Development Ensure your team delivers the LV promise to every client, support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer. Client and Business Development Support the team in building long-term Client relationships, leveraging the different clienteling tools Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations Communicate and inspire the team on corporate strategy and relevant business information Proactively provide the country office with product recommendations and qualitative feedback based on local knowledge Put in place action plans to boost business and maximize product performance Selling and Floor Management Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase Build and develop Client portfolio Ensure business opportunities are maximized through efficient sales floor management OperationsProfileMinimum 5 years specialty retail experience and experience managed teams. BA is a plus. Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing in Spanish and English. Self-starter Dependable, punctual, and flexible. Excellent problem-solving. Computer literacy is a must. Be fashion-forward and have passion for the fashion/luxury industry. Be a team player. Ability to adapt to changing needs of the Company as necessary.Additional informationLouis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. All your tasks are not limited and/or restricted to this job description. You must comply with any reasonable requests from your manager to perform any other duties to fulfill your role´s requirements.Reference LVM30197
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