Tech Admin (Technical Support Specialist)

Position Overview:ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.We're looking for a dedicated and tech-savvy Tech Admin (Technical Support Specialist) to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs.This is a full-time remote position.This job is for you if you are:Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challengesThrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficientlyCan independently troubleshoot technical issues and find proactive solutions to minimize disruptionsAre a team player who enjoys collaborating across departments to improve systems and workflowsHave a continuous improvement mindset, always seeking ways to automate processes and increase team efficiencyResponsibilities:Handle technical requests in chats: troubleshoot issues, set up equipment, and investigate automation or tool-related problems (HubSpot, Aircall, Front, Stripe, etc.). Manage onboarding/offboarding: set up and deactivate user accounts, ensure proper tool access Administer key tools: maintain and configure HubSpot, Twilio, Aircall, Front, Stripe, etc and related integrations. HubSpot support: set up automations, workflows, and reports, etc Automate processes: build and maintain automations via Zapier, n8n, native tools, or Google Apps ScriptRequirements1y+ experience in a technical support, systems administration, or similar roleProficiency in English at a B2 level or higherStrong learning agility and the ability to quickly pick up new tools and technologiesExcellent communication skills, both written and verbal, to explain complex technical concepts to non-technical teamsAttention to detail and strong documentation skillsNice to Have:Experience with CRM administration and automation toolsExperience with any of the following tools is a plus: Twilio, Aircall, Front, Stripe, or Google Apps ScriptBenefitsCompetitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentivesComprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our coursesFlexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needsGrowth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement. Why You Should Join ELVTR:Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosityImpactful Work: Contribute to a mission that is reshaping the future of online educationProfessional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company. Join Us:If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.