Tuesday, October 28, 2025
Net2Source (N2S)

Tech Support Advisor

Posted: 17 hours ago

Job Description

Job Descriptio n: Duties and responsibilities: Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal. Improve client's experience by driving optimal and appropriate product adoption When applicable, manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue. When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products. Become an expert on all advertising solutions. Ability to identify trends and solve problems. Providing vital product insights & feedbacks, from their own experience using the products and sharing the feedback from the Advertisers. Champion and produce success stories for Advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser's business to success

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