Technical Account Manager- Server & Storage solutions

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.About The RoleWe are seeking a proactive Technical Account Manager (TAM) to act as the trusted technical partner for our enterprise customers. You will help customers maximize the value of our server and storage solutions, provide expert guidance, and ensure smooth operation of their IT environments.Key ResponsibilitiesServe as the main technical point of contact for assigned accounts.Provide guidance on architecture, deployment, and best practices for server and storage solutions.Monitor system performance and recommend preventive actions.Collaborate with internal teams to resolve technical issues quickly.Deliver technical presentations, workshops, and reports to customer stakeholders.Manage escalations and coordinate with product teams for complex challenges.Drive customer success, adoption, and long-term satisfaction.QualificationsBachelor’s degree in Computer Science, IT, or related field; Master’s preferred.Strong experience with server and storage technologies, data centers, and enterprise IT.Knowledge of SAN/NAS, RAID, virtualization, cloud integration, and HPC environments.Excellent communication, presentation, and relationship-building skills.Proven problem-solving and project management abilities.Fluent in English Korean for collaboration with global teams.Willingness to travel globally to support customers.Preferred SkillsITIL, VMware, Cisco, or other relevant certifications in networking, virtualization, or storage.Experience with Hyper-Converged Infrastructure (HCI) technologies.Experience in proactive account management and customer success.Familiarity with monitoring tools, automation, and performance optimization.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.