Technical Business Analyst-insurance

```html About the CompanyRiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.About the RoleSubject matter expert for users and IT Technical solution manager, developers on the changes required in the applications that it integrates to and the overall IT architecture development from the business perspective.ResponsibilitiesPlan, prioritise and manage the change requests and ad-hoc projects raised by various departments in the organization supporting the Life Operations in Income with a team of Business Analysts and vendors supporting development and production (both on-site and offshore).Involve in the solutioning to understand the integration, mapping and solution with the impact assessment.Work with users to build up business cases, justify cost benefit analysis and obtaining necessary approvals to support projects involving Information Mgt and users.Plan and execute as the Business Analyst Lead for the various IT projects to support the growth initiatives for Life core system and other integrated applications.Provide IT Business Support Lead in the business change with users for the enhancements and projects including, planning designing and implementing of INCOME’s Systems and applications.Identifying and working with key vendors to ensure enhancements and production support are delivered on target and according to SLAs. Align business change development approach and strategy in accordance to New IT Architecture and Roadmap.Manage Functional Testing of systems before release to UAT for User Testing.Managing users for adhoc / urgent change requests.Support User Acceptance Test Planning & automated and manual testing.Assessing and managing vendors to ensure: Business Requirements are delivered according to the change request raised.Effort estimates are appropriate for the change requirements raised.Deliveries from vendors and developers meet standards, timeline and user requirements.Continuous development and enhancements of Life Core system is in line with new IT Architecture.Appropriate resources are allocated from the vendors to support the business changes. QualificationsStrong business knowledge and understands how insurance systems support the various demands of the insurance business including the channel hierarchy, commission, compensation and payment operations and processes, and the relevant technology and systems that are required to support it.Preferably with strong financial domain knowledge.Candidate with BA experience is preferred.