Technical Business Analyst

** Please specify your security clearance level in resume, resumes without security clearance level will not be shortlisted for review for this client***Duration: 12 MonthsLocation: Hybrid (Physically present in Canada + EST Time Zone) = 2 Days onsite (Ottawa/Toronto)Mandatory: Any GoC Reliability or Secret RequiredOne of our client is looking for a highly skilled Technical Business Analyst. The service requires a unique blend of robust technical analysis skills, business acumen (risk management, more notably compliance risk management), and hands-on experience with financial business reports, databases, and intranet solutions using SharePoint 2016 and ServiceNow. The service involves collecting and analyzing business processes and technical requirements, proposing digitization improvements, and ensuring seamless integration with ServiceNow.ResponsibilitiesRequirement Gathering: Collect and document business and technical requirements from customers, focusing on financial business reports running on SharePoint 2016 and Nintex workflows, data web solutions, Intranet solutions.Technical Analysis: Analyze legacy Excel, SharePoint 2016 and Nintex solutions and propose replacement solutions within the ServiceNow realm. Solution Design: In collaboration with architects, develop and propose end-state solutions that align with business objectives and technical requirements (strong role).Implementation Support and testing: Provide technical guidance and support during the implementation of proposed solutions and execute tests.Documentation: Create detailed documentation of requirements, proposed solutions, test plan and implementation plans.Stakeholder Communication: Maintain clear and effective communication with stakeholders, ensuring their requirements and feedback are incorporated into the solutions.RequirementsStrong knowledge in technology of SharePoint 2016, SharePoint Online, Business workflows, and web solutions in general. Proven experience with ServiceNow (as a BA, developer, admin, etc.) Knowledge in data model and databases.Experience in design and software architecture.Proven ability to analyze complex technical and business requirements and propose effective solutions.Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.Strong problem-solving skills and the ability to think critically and creatively. Engineering mindset where the candidate would think of finding the right solution at the right cost. AssetsStrong problem-solving skills and the ability to think critically and creatively. Engineering mindset where the candidate would think of finding the right solution at the right cost. Experience with financial business reporting tools and technologies.Experience with financial business reporting tools and technologies, notably in the Risk Management ecosystem.We thank you for visiting the job page. Only candidates closely matching the requirement will be contacted for interview. Wishing you all the best in your job search.