Technical Content & RFP Specialist

🚨 PLEASE READ THE INFORMATION PROPERLY AND THEN APPLY USING THIS GOOGLE FORM LINK: https://forms.gle/7ZdtxwH78vQ2mkRNA 🚨💎 Position Overview:We are seeking a "Technical Content & RFP Specialist" to join our "Product Experience & Technical Content Team".The role combines Technical Documentation, RFP Response Writing, and UX improvement ideation, requiring a blend of creativity, clarity, and analytical thinking.The ideal candidate will be responsible for creating high-quality Documentation (User Guides/Manuals) for Orbund’s SIS products, crafting compelling RFP and business proposal responses, and suggesting actionable ideas to enhance the user experience. This position plays a key role in communicating Orbund’s value — both to end users and to prospective clients.💎 Key Responsibilities:● Develop, edit, and maintain User Guides, FAQs, Release Notes, knowledge base articles, and internal documentation.● Translate complex system processes into clear, structured, and visually engaging content.● Prepare persuasive, accurate, and professionally formatted RFP and Rroposal Responses for clients across international markets.● Collaborate with Sales, Product, and Management teams to ensure proposal content aligns with product capabilities and business strategy.● Work closely with Developers, QA, and Implementation teams to ensure documentation accuracy and relevance.● Review Orbund’s product interface and user workflows to identify areas for improved clarity and usability, and share practical UX enhancement ideas.● Create video tutorial scripts, visual aids, and process diagrams that simplify training and adoption.● Maintain a repository of proposal templates, product summaries, and compliance statements for efficient reuse.💎 Compensation & Other Benefits:Salary: NegotiableWork 5 days weekly (SUN - THU)Public holidaysAnnual leaves (20 days)Friendly and Creative Environment - suitable for skill developmentAnnual Picnic💎 Additional Requirements:Excellent communication skills in both verbal and written English is a MUST, with the ability to convey information clearly and professionally across different audiences.Creative and analytical writing skills, with strong computer proficiency and a willingness to learn and adapt to new technologies.Exceptionally tech-savvy — must be comfortable exploring new software, web applications, and digital tools. Should be able to troubleshoot issues independently and find efficient workarounds when tasks become challenging.Strong research and analytical abilities, with a keen eye for improving processes, workflows, and overall usability.Knowledge of SaaS or EdTech platforms is an added advantage, especially familiarity with cloud-based tools and online learning systems.Highly organized, detail-oriented, and adaptable in a fast-paced and evolving work environment.Strong attention to detail and a commitment to quality, ensuring accuracy and consistency in all tasks.