Technical Delivery Team Manager

Insight Global are seeking a highly motivated Technical Service Delivery Manager to join our Customer Services team. As a Technical Service Delivery Manager, you will be responsible for cooperation with Xperi’s OEM partners and driving TiVo OS technical onboarding process. You will collaborate closely with internal teams, hardware vendors, and other stakeholders to ensure smooth integration and delivery of Smart TV media platformed shaped to customer needs.The applicant would be great fit if they have experience across the following:Strong technical background, with knowledge and experience in L2/L3 support or engineering field.Ability to learn quickly and adopt to dynamic environments.Ability to work collaboratively, coordinate and drive in a global, cross-functional team environment.Strong problem-solving and troubleshooting skills, with the ability to analyse complex technical issues and provide effective solutions.Excellent communication and interpersonal skills, with the ability to build strong relationships with external and internal stakeholders.Proficiency in written and spoken English.Value asset of candidate's advantage:Knowledge of Linux.Experience in embedded device industries.Experience in technical leader or manager role.Knowledge of ITIL framework.