Technical Operation Manager

We’re a global, digital-first group building purpose-driven eCommerce brands powered by tech, data, and people. Join a bold, fast-moving team shaping the future of digital business.💡 The RoleWe’re looking for an IT Operations Manager to lead and scale our IT Ops, Service Desk, Infrastructure & Cybersecurity teams. You’ll ensure top performance, security, and automation while driving innovation through AI and data.🎯 What You’ll DoLead global IT Operations & Business Support teams.Improve systems, SLAs & incident response.Automate workflows and boost delivery speed.Build a cybersecurity roadmap & strong IT culture.Partner across Tech & Product to accelerate execution.💪 What You Bring5+ years leading IT teams in fast-paced environments.Expertise in AWS, ITSM & DevSecOps.Data-driven, hands-on, and a strong communicator.Growth mindset and leadership by example.🌟 Why Trafilea✅ 100% remote, global team ✅ Fast-growing company with real impact ✅ Learning & career growth opportunities ✅ Purpose-driven culture that values excellence and collaboration