Technical Ops Support Engineer

Requirements3-4 Years’ Experience in a Helpdesk Infrastructure support role.Experience in supporting SaaS applications and Cloud IT Infrastructure in a medium to large enterprise environment.Proven capability in Mac OS troubleshooting and supportExcellent knowledge of macOS System Settings and DEP Enrollment.Intermediate macOS patching knowledge.Comfortable using Bash scripting languages for macOS.Experience in Supporting an MDM solution, preferably Jamf Cloud.Specific experience in supporting and managing SaaS applications and Cloud IT infrastructure with the following:Microsoft Office 365Microsoft Entra IDJAMFAtlassian Cloud Strong Time Management skills to work in a fast-paced ever-changing environment.Self-starter and Team playerHappy working in an autonomous, trusting environment.Advantageous but not essential experience :IT Degree or relevant IT qualificationsMS-100: Microsoft 365 Identity and Services or similar certificationAtlassian Administration (preferably)Any experience working with or in a Salesforce environmentISO27001 and GDPR experience and knowledge