Technical Program Manager

Job title: Technical Programme ManagerContract: Initial fixed term 12-month contract with the intent to extendLocation: Amsterdam. Please note all applicants must have the right to work within the EU. Who are we?Opinium is an award-winning independent strategic insight agency who believe that it is the personal, human stories behind the data which explain why we do what we do, which makes our research relevant to our clients and actionable for their organisations.With offices in London, New York, Cape Town, and Amsterdam, we hire people according to value add, rather than cultural fit. People whose diverse backgrounds, different experiences and alternative thinking mean we can tell the stories that matter in a way that resonates.And because we believe each client, each organisation, each person we work with is unique, we take the time to create research which counts. Which makes a difference to the brands with whom we work with and the communities in which we operate. And we do this by putting people first – always.The opportunityOpinium Amsterdam is our European Headquarters and our newest office. With an impressive array of European clients, we’re on the hunt for an ambitious and commercially minded Technical Programme Manager to support the growth of key accounts, drive efficiencies and make their mark as part of this vibrant and creative team who have won by the Market Research Society Award for Best New Venture. The role is not your typical project manager. We’re looking for someone with strong technical and interpersonal skills who wants to challenge conventional approaches to insight management and delivery. Person specificationDesire to make an impact. We want you to relish being part of a fast-growing and freethinking agency and want to help us develop and improve.Client facing. A lot of our work centres on understanding our clients as people. We’re looking for someone who thrives on building these relationships. Commercial and curious mindset. We want you to think strategically about how to approach challenges and be unafraid to offer your point of view. Tech-first. We are looking for someone who will champion a tech-first approach to project management and best-in-class data-quality. Skilled in process optimisation. We think carefully about how we allocate our resources. We want someone to help us enhance commercial efficiency while ensuring best-in-class project delivery. An eagerness to learn. We don’t expect you (or anyone!) to know everything. We’re looking for someone with the appetite and hunger to grow and develop. As Opinium’s newest office we are very much a start-up. Regardless of level, there are times when we all need to take on tasks which are outside our remit. Desired skillsStrong technical skills. Previous coding, scripting or data processing experience is highly desired. Willingness to learn additional software skills as required. Comfortable integrating AI into everyday workstreams to reduce manual effort and accelerate delivery. Comfortable with ETL processes such as Power Query in Excel. Knowledge of VBA, Power Automate or Zapier an advantage. Demonstrated expertise across the project lifecycle – from questionnaire development to analysis and reporting. Extensive experience of managing complex quantitative and qualitative multi-market studies. Comprehensive understanding of brand tracking methodologies, brand equity frameworks and consumer insights approaches. Strong knowledge of sampling and quota management for both B2B and B2C studies. Skilled in presenting ideas with clarity and with visual impact. Proficient in both Google Slides and PowerPoint. Confident and engaging presenter with excellent written and verbal communication skills. Capable of balancing individual responsibilities with team-wide resource planning to ensure sustainable workloads. Self-motivated and able to work on own initiative as well as take instruction. Strong team-working skills. We are looking for candidates that can manage both upwards and downwards regardless of seniority. Ability to work under tight time frames on multiple projects or requests simultaneously with the ability to reprioritize as needed. Fluent in English. Proficiency in other languages would also be highly beneficial. Experience6+ years of agency experience would be beneficial. All candidates must have experience of running multi-market brand health tracking studies.What we can offer youA job that can grow as quickly as you can – our agency headcount has more than doubled in the last two years and this is only the start. A competitive salary. Salary band for this job is:Technical Programme Manager: €50.000 - €60.000 25 days annual leave plus public holidaysExcellent pension schemeThe tools, resources and support you need to succeed and grow.A career manager that invests and supports your career development. Flexible, hybrid working (2 days in the office, 3 days from home)Travel allowanceWFH allowanceEqual opportunity employer:Opinium is committed to a work environment that is inclusive to all and free of discrimination. We are an equal opportunity employer without regard to race, colour, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression and genetic predisposition.