Technical Solutions Consultant

This role is specifically for our Enterprise IT Management product suite under the ManageEngine brand. ManageEngine with 90+ products and free tools cover everything your IT needs, at prices you can afford. ManageEngine products are used by 9 out of every 10 Fortune 100 companies and caters to over 50 verticals. From network and device management to IT security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT.Roles & ResponsibilitieAct as an evangelist for IT solutions across key areas such as operations, security, help desk, desktop management, and networks.Engage with customers (IT Managers, Administrators, Engineers) and partners to understand their needs and recommend suitable ManageEngine products, working closely with Account Managers.Conduct product demonstrations and address technical queries.Work across multiple IT management products from ManageEngine.Develop expertise in areas such as Desktop Management, IT Help Desk, Windows Management, and Cloud (public and private) Management.Organize and conduct workshops, training sessions, and product events - both online and in person.Travel to customer locations as required.Job RequirementsFresh graduates are welcome to apply.Proficient in English and at least one local language at a professional/business level.Strong technical background with hands-on experience in ITSM solutions, desktop/server management, and network administration.Interest in learning new software products and exploring technical details.Good interpersonal skills to collaborate effectively with multiple product teams.Experience in data center operations, enterprise LAN networks, or Windows environments is a plus.ITIL v3 Foundation, Microsoft, Cisco, or other relevant industry certifications are an advantage.Why You Shouldn’t ApplyIf you're looking for a short-term job change (ie. 2-3 years), we discourage you from applying.If you need training for everything you do, this won't be a fit. However if you relish being challenged by an Enterprise IT Management product suite covering one of the most broadest set of technology capabilities for IT, you will enjoy your work.