Technical Support Analyst

Position Title: Technical Support Analyst Area: IOS Location: Málaga Description Position Title: Technical Support Analyst Division/Soc: SCIB Global Area: IOS Location: Málaga WHAT YOU WILL BE DOING As a Technical Support Analyst your tasks and goals will include • Technical Level 0 and 1 support of the global SCIB platform both onsite and remote. • Reception, prioritization, investigation, escalation and resolution of incidents. • Critical Alerts monitoring. • Rising and follow up of continuou…