Talent Outsourcing Channel Solutions

Technical Support Associates for Telecom Account

Posted: 1 days ago

Job Description

Provide technical assistance to customers via phone, email, and chat.Troubleshoot software and hardware issues effectively.Document customer interactions and resolutions accurately.Collaborate with engineering teams to resolve complex problems.Maintain up-to-date knowledge of products and services.Deliver exceptional customer service and support.QualificationsHS/SHS graduatePreferable with Call Center ExperienceWith Excellent English communication skillsAmenable to work on-site and in shifting schedules.Apply now and let TORCH be the light to your success!

Job Application Tips

  • Tailor your resume to highlight relevant experience for this position
  • Write a compelling cover letter that addresses the specific requirements
  • Research the company culture and values before applying
  • Prepare examples of your work that demonstrate your skills
  • Follow up on your application after a reasonable time period

You May Also Be Interested In