Technical Support Engineer

Your team’s dynamic: The role of the Technical Support Engineer (India) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Mumbai or Bangalore India and will report to the Customer Experience Team Lead (India). What your day will look like: Use software tools to diagnose and solve complex issues and service outages Conceptualize and articulate ideas clearly and concisely Resolve p…