Technical Support Help Desk

💻 Hiring: Technical Service Desk Agents – Czech & Dutch Speakers📍 Location: Budapest, Hungary🌐 Languages Required: Fluent in Czech and/or DutchAbout the RoleWe are looking for motivated and customer-focused Technical Service Desk Agents to join our team in Budapest. In this role, you will be the first point of contact for IT support, assisting users with technical issues, troubleshooting, and ensuring smooth operations across global teams.Key ResponsibilitiesProvide first-level IT support to end-users via phone, email, or chatTroubleshoot hardware, software, and network-related issuesEscalate complex problems to higher-level support teams when necessaryDocument incidents and resolutions in ticketing systemsDeliver excellent customer service while maintaining SLA complianceRequirements✔ Fluency in Czech and/or Dutch (spoken & written)✔ Good command of English for internal communication✔ Prior experience in IT support or customer service preferred✔ Strong problem-solving and communication skills✔ Ability to work in a fast-paced, multicultural environmentWhat We OfferCompetitive salary packageRelocation support (if applicable)Training and career development opportunitiesDynamic and international work environment in Budapest📩 Apply now and become part of a growing team that values collaboration, innovation, and customer success.🔗 #TechnicalSupport #ServiceDesk #ITJobs #BudapestJobs #Czech #Dutch #Hiring