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Asurion

Technical Support Representative

Asurion • Santa Rosa City • onsite
Posted: 15 minutes ago
Information Technology mid

Job Description

The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.At least 1 year of experience in a call center Technical Support Program6 Months experience in BPO SalesProven experience in supporting others with mobile technology and other devices (this may include but not limited to computers, gaming consoles, smart TVs, tablet ETC)At least 1 year in college or Highschool Diploma

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