Technical Writer (iGaming)

IGT is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across global channels and regulated segments through gaming machines, sports betting and digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries, and create value by adhering to the highest standards of service, integrity, and responsibility. For more information, please visit www.igt.com .Role OverviewPlay Digital is seeking a detail-oriented and highly motivated Technical Writer to join our dynamic team in the iGaming industry. In this role, you will be responsible for creating, organizing, and maintaining comprehensive documentation for our digital slot machine games and related products. You’ll collaborate with cross-functional teams to ensure all product information—such as user guides, online help systems, and technical specifications—is accurate, clear, and accessible.What You'll DoCreate and refine player-facing documentation, including user guides, online help, and product specifications for marketing and operations.Ensure accuracy and relevance of documentation by aligning with product updates and enhancements.Collaborate cross-functionally with developers, producers, mathematicians, QA, compliance, and other stakeholders to capture new features and procedures.Review and enhance existing materials to improve clarity, completeness, and user experience.Maintain and expand internal knowledge bases to support effective cross-team communication and collaboration.Independently manage multiple documentation projects, conducting expert interviews and delivering high-quality outputs across global teams and time zones.About YouBachelor’s degree or equivalent combination of education and experience.Strong written and verbal communication skills, with the ability to convey complex technical information clearly.Proven ability to manage multiple tasks in a fast-paced, evolving environment.Excellent analytical and problem-solving skills with keen attention to detail.Proficiency in tools such as MS Office, MadCap Flare, Git, HTML, CSS, Jira, and Confluence.Strong organizational skills and a customer-service mindset.What We'd PreferSkilled in research-driven, process-oriented writing, with the ability to quickly absorb and apply complex information.Experience in gaming or gambling industries is a plus, along with a strong foundation in math and critical thinking.Familiar with content management systems and documentation tools, with sound decision-making skills in dynamic environments.Benefits And CultureOpportunity to learn and further improve your skills.Opportunity to develop a career within a stable environment.Full-time/permanent employment and competitive salary.Private health insurance for you and your family.Flexible working from office and/or from home.#PlayDigitalSeriousFunIGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.