Technical Writer (Onsite/ Remote)

We’re looking for a Technical Writer to join our team and take ownership of maintaining our internal product manual — the central resource that documents every feature and function in our software platform.In this role, you’ll work closely with our Product Owners to capture product updates quickly and translate them into clear, structured, and accurate documentation. You’ll ensure the manual always reflects the latest product state and is easy for internal teams to navigate and understand.You’ll also take initiative to improve the manual’s organization, readability, and consistency in line with our style guide. Over time, you’ll collaborate with other teams — such as Customer Success, QA, and Development — to gather feedback and continuously enhance the manual’s clarity and usefulness.We’re looking for someone with strong writing and editing skills, a sharp eye for detail, and the ability to understand complex software systems. If you love turning technical information into clear, useful documentation and enjoy maintaining high editorial standards, this role is for you.Key ResponsibilitiesIn this role, you will:Develop, write and edit internal technical documents for a unified voice and consistency, with a focus on making them significant to the target audience;Work closely with the Product team to craft and produce excellent technical content;Learn continuously about our products’ evolving functionalities while creating the content;Use and update company style guides to ensure consistency across documentation.Assist the lead Technical Writer with other projects as needed.RequirementsAt least 2+ years of English-language experience in technical writingFamiliarity with a software development environmentExcellent written and verbal English communication skills, plus active listening skillsStrong technical and instructional writing and documentation experienceStrong interpersonal skillsSelf-starter, ability to work with limited supervision, multi-taskerStrong attention to detail, goal-oriented, problem-solver, self-motivated and independentProven ability to work with cross-functional teamsFamiliarity with the ecommerce and digital media industryStrong work ethic and commitmentBenefitsComprehensive training and professional developmentChance to work in an international team and professional working environmentCareer advancement opportunities within the companySupportive team environment with a focus on shared success.Flexible working hours with 40 hours per week (Monday – Friday)Lunch allowance and free drinks (coffee, tea, snacks)Premium health insurance packageVacation leave up to 22 days per yearSponsor the fee of getting certificates for each team13th month salary bonus