Office Manager

Office Manager opening in Techno Q, preferably bilingual Job Description: Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks. Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed. Work closely with Management to establish and maintain a trusting, inclusive, and productive environment. Oversee daily operations in collaboration with Managers and department heads, and perform administrative tasks.

Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with Management and other executives on special projects. Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiativesResponsible for implementation of tasks/projects assigned by management. Follow up on action items and ensure deadlines are met. Prepare and edit correspondence, reports, and presentations for the CEO, ensuring accuracy and professionalism. Draft, translate, and proofread Arabic letters and documents. Customer Relations:

1) Receive customer complaints and coordinate with the concerned staff to resolve the problem2) Contact client after every service provided to measure satisfaction. 3) Prepare and carryout customer satisfaction surveys and statistics accordingly. 4) Visit selected clients to resolve the issues. 5) Log all customer complaints and follow up the relevant action. 6) Adhere to Customer relations policy & procedure & update it if necessary/required by the business. Application InstructionsEmail your CV to recruitment@technoq. com. Use the subject line: Office Manager. State your current and expected salary. Qualified applicants will be contacted for the next steps.