Monday, October 27, 2025

Job Description

We are looking for a Telco Engineer to join Polystar - Elisa Industriq in the role of Configuration & Support Specialist!Polystar, a subsidiary of Elisa Plc, focuses on Customer Experience Management, Analytics, and Automation. Our customers are the telecom companies globally.As a Configuration & Support Specialist, you'll work on:Setting up services for new clients and expanding existing ones.Providing technical support and resolving incidents.Contribute to and lead projects when neededKey Responsibilities:System configuration of monitoring and OSS products.Integration with third-party tools.Technical troubleshooting and documentation.Implementing software updates and reviewing system performance.Customer communication and reporting.About You:Experience in mobile networks or IT in a technical role.Team player with a positive attitude.Project management skills or willingness to run projects without prior experience is a big plus.Most of all, eager to learn continuously.Proficiency in English language (B2 or higher)Technical Skills:Knowledge of mobile networks, data and telephone protocols, and Linux.Familiarity with Kubernetes, IP networks, MySQL & SQL, and scripting is a plus.Why Join Us?At our company, we value innovation, collaboration, and empowering our people. You’ll be part of a services team that encourages curiosity and creativity, working alongside talented colleagues in a vibrant, dynamic industry. Altogether we are 300 people strong in 20 different countries. In Slovakia we are a community of about 30 skilled professionals. In this role the work is hybrid, quite flexible work remotely but sometimes meeting at our Bratislava or Poprad office, too. When you start, we provide a structured introduction to ensure you grasp our solutions and clients before starting.What we offer:Salary starting at 2200€ gross/month depending on skills and experienceHybrid and Flexible working time5 days of fully paid sick leave (beyond the statutory entitlement)Extra vacation days – after each year worked +1 day (max. 5 days) on top of the statutorySpecial dayFull amount of food allowance twice a year - June and December (beyond the statutory entitlement)RBI bonus paid twice a year (up to 10% of half yearly gross salary)"Stay healthy" bonus €100Referral bonus (half of monthly gross salary)Interested? Please apply as soon as possible! We look forward to hearing from you!Note that the final candidate will be subject to a background check.

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