For our dynamic and growing company Telcos s. r. o. specializing in the sale of refurbished smartphones, we are looking for a responsible and communicative claims specialist who will help us ensure our customers' satisfaction and high quality of services. Job description: Resolving customer complaints in accordance with internal processesCommunication with customers, colleagues and suppliersEvaluating the reasons for complaints and creating reportsSuggestions for improving processes and preventing recurring problemsManaging documentation related to complaintsRequirements: Min.
secondary education, experience in a similar position is an advantageExcellent communication skillsAbility to analyze and solve problemsIndependence, responsibility and precisionComputer knowledge (MS Office, ERP system is an advantage)What do we offer?Stable job position in a promising companyFriendly work environment and team supportEducation and career growthPossibility of working on an Agreement/Trading LicenseFlexible working hours (depends on your time management skills)Payment terms will be discussed during the interview (based on the type of contract)If you are interested in this position, send your resume to email: hr@telcos. tech or contact us at +421 911 966 559.
Customize your resume to highlight skills and experiences relevant to this specific position.
Learn about the company's mission, values, products, and recent news before your interview.
Ensure your LinkedIn profile is complete, professional, and matches your resume information.
Prepare thoughtful questions to ask about team dynamics, growth opportunities, and company culture.
