Job Description
This is a hands-on technical role including deployment, integration, trouble shooting and issue resolution. In-depth understanding of the Telecom Protocols and technologies like HTTP2, NGAP, DIAMETER, GTP, S1AP are required.Salaryupto 45k EurosLocation Romania - RemoteResponsibilitiesTech Engineer - "2 positions''Technical Support:Establish strong R&D relationships and act as the key Project to R&D interfaceWorking with the customer technical staff to deploy and integrate the systems into the customer network and support the customer’s testingRunning the designated acceptance testing with the customer to verify that the product is working as specifiedContinue to improve your coding knowledge be able to investigate the issues thoroughly before escalating to R&DFull understanding of Containerized deployment.Automation of operational procedures with scripts using Python/Ansible/Shell is a plus.Demonstrate continuous process improvement and participate in lessons learnt activity once the project is closedUse the provided test tools to capture and investigate the logs required by R&DCommunicating with customers to establish details of problems/requirementsTo drive issue investigation, establish calls with required cross team participantsRemaining focused on the project timelines throughout the project to ensure key milestones remain on trackPrepare project-related documentations like Method of Procedures (MOP) and also participate in MOP reviews to ensure right first timeKnow who to reach out to in R&D Release Management and R&D Engineering to ensure customer queries are resolved quicklyEscalate to the Sr. Technical Operations Lead/Manager any critical blocking items which require their attentionAssist support teams when required to execute upgradesReview and update all bug tracking system entries to ensure R&D have accurate dataParticipate in the work streams to improve the product debug capabilitiesProvide technical support and coaching to EMEA Support TeamsProvide Tier3 level support during outages for the projects that you were involved withClose out projects by successfully completing the go live checklistShare your product knowledge and findings with the wider team by updating the knowledge baseQualificationsGood experience working with UNIX (Solaris or Redhat Linux)Proven UNIX System Administration skillsGood coding experienceExperience of installing, upgrading, and configuring computer hardware and softwareKnowledge of mobile networksGood understanding of software engineering principlesFull understanding of the 5GC SA/NSA protocols and architectureFull understanding of the 4G EPC (PGW/SGW/MME/PCRF) products and architectureFull understanding of the NFV (RedHat or VMWare or Wind River)Able to troubleshoot the issues faced in the above-mentioned environments.Experience working with HP and Dell platformsExperience working on the VMWare or KVM based virtualizationExperience working with IP networksvIMS or vRAN knowledge is a plus
Job Application Tips
- Tailor your resume to highlight relevant experience for this position
- Write a compelling cover letter that addresses the specific requirements
- Research the company culture and values before applying
- Prepare examples of your work that demonstrate your skills
- Follow up on your application after a reasonable time period