TEMPORARY HIRE - OPERATIONS MANAGER

City/StateBronx, New YorkGrant FundedNoDepartmentHutch - OperationsWork ShiftDayWork DaysMON-FRIScheduled Hours8:30 AM-5 PMScheduled Daily Hours7.5 HOURSPay Range$64,000.00-$80,000.00Operations ManagerSummary of Position:Temporary Position - Otorhinolaryngology Responsibilities include supervision/direction of scheduling, registration/verification, data collection and front-end processing (cash collection) of all patients. Resolve all operational issues and complaints to promote patient satisfaction. Supervision of all patient registration includes collection of demographic data and insurance information; cash collection and deposit preparation, including the coordination of payment arrangements and patient deferral policies for self-pay patients; data entry into clinical and billing systems; act as a patient advocate for patient concerns/waiting times.Education/skills RequiredHigh school Diploma or equivalent coupled with five years of related work experience; Associate degree preferredHigh administrative management skills specific to ambulatory, hospital, health care setting and/or a health care regulatory agency.Experience managing a fast-paced, high-volume practice is highly desirable.Strong written and verbal communication skills.Demonstrated skill in working with and building high performing teams.Demonstrated experience in project management.Strong performance management and interpersonal skills.Proficient in EPIC, Microsoft Office Outlook, Word, PowerPoint and Excel applications.Skilled in data analysis and development of comprehensive reports.Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.