Territory Manager-Painter Academy (Vizag)

S. No Goal Key Result Area Actions / Deployment1 Product Training Training Module Creation & Training Calendar Product Training of painters/team etc - Database & Modules update.Evolve the Training Tracker/ Calendar and incorporating audit findings to review training statusContractor/ Painter Mapping – Coordination with dealers & contractors for billing & usage of ABG productsOn Site Training to Head Painters - for Painting service sites2 Technical Support Technical Inspection & Complaint Handling Conduct product sampling at site based on the requirementsConduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sitesTimely issue of site warranty, conduct random checks at Painting services sitesManage the Customer Complaints by visting sites to thoroughly investigate and address it timely.3 Focus Product Establishment Trails & Implementation of new products Coordination with Marketing team for trials of new products in ABGAudit report of the trials to be shared with the respectiveteams.4 Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conductedAudit Reports shared with R&D team for feedback and trends in the marketCustomer Complaint TrackerTraining tracker - to build effective utilization of the painter academy