Responsibilities JOB DESCRIPTION Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store merchandising strategy and standards Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Qualifications & ExperienceA Matric certificate. Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
SkillsBuilds Customer LoyaltyCustomer Service DeliveryCustomer Value ManagementCustomer-Focused ApproachEffectively Presents SolutionsInitiates Compelling Sales ConversationsKnows the Buying InfluencesLeverages Digital Communications with CustomersManages ResistanceManaging the Sales ProcessNavigates Customer ChallengesNegotiation & SellingPlanning & OrganizingPolicy & proceduresStrategic Sales PlanningLeadershipBehaviorsAction Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnershipsCustomer Focus - understands, anticipates, and meets the needs and expectations of customersDirects work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomesDrives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisationEnsures Accountability - takes accountability and ensures others are held to account on agreed upon performance targetsOptimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processesValues differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of othersPreference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands.
We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry. We’re the designers, the makers, the shakers and the teams behind the scenes. Are you with us?About The TeamJoin the Markham Movement! Dive into a world where style meets passion. At Markham, we offer the latest in smart and casual wear, from trendy footwear to must-have accessories and captivating fragrances. Our stores are vibrant hubs of youthful energy, dedicated to helping you discover the perfect look that speaks to your unique style.
Be part of a brand that lives and breathes fashion – where every day is an opportunity to express yourself. Step into Markham and make your mark!
Customize your resume to highlight skills and experiences relevant to this specific position.
Learn about the company's mission, values, products, and recent news before your interview.
Ensure your LinkedIn profile is complete, professional, and matches your resume information.
Prepare thoughtful questions to ask about team dynamics, growth opportunities, and company culture.
