Project Manager (Consulting) - Organization & Productivity Management

Position SummaryThe incumbent will be responsible for assisting the Senior Manager & Section Head to lead and drive initiatives, plan, organize, identify and deliver improvement initiatives related to productivity management, cost efficiency and service quality. S/he will ensure that projects are properly scoped and chartered and collaborate with the project teams and relevant stakeholders to deliver expected outcome.

ResponsibilitiesOptimize the processes under review to realise and achieve efficiency gain and/or cost savings and report the same to the relevant parties as appropriateOptimize the bank’s resources to enhance productivity and scalability for continuous growth and adopt technologies together with mindset change to uplift end-to-end processes to improve customer experienceDrive measurable improvements by deploying Process Improvement / Lean principles to assigned problemsEstablish and use quality metrics to drive change and deliver measured improvementsConduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plansManage projects and establish internal controls to ensure the quality, timeliness and cost efficiency of project deliverablesCommunicate progress, facilitate improvement decisions; drive implementation of recommendations with project stakeholdersDefine project scope, resources requirements and assign responsibilities for project team membersProvide daily supervision and direction to junior team membersAssist the Section Head and / or Senior Process Re-engineering Manager to provide training and coaching to junior team membersCultivate continuous improvement mindset in the project teamsRequirementsUniversity graduate and/or holder of professional qualification of banking; TQM; business management, organizational development, re-engineering and productivity, and/or relevant disciplinesMinimum of 5 years' relevant experience in process re-engineering, program management, stakeholder engagement, etc.

, preferred at least 3 years in either banking or consulting industryKnowledge in Six Sigma and Lean Concept, Six Sigma Green Belt certification or Lean Certification preferredProven success in managing projects of productivity and service quality improvementAbility to think independently, maintain a professional demeanor, and a willingness to work in a collaborative environmentMust be detail-oriented, have the ability to work according to schedules and work plans, willingness to ask good questions and request help as neededStrong written and oral communication skills in both English and ChineseEffective listening and comprehension skillsMust be willing to take initiative, be proactive on engagements, and be decisiveAbility to adjust to shifting prioritiesComfortable presenting information to large groups of people, facilitating meetings, and leading group discussionsAbility to analyze large sets of data and communicate findings to othersProficient in Microsoft Office Suite (PowerPoint, Visio, Word, Excel, and Project)Excellent analytical, organizational, and project management skillsMaintain a good working relationship with internal clients to enhance customer satisfaction and work with colleagues at all levelsDemonstrated ability to manage work efforts in a collaborative environmentPlease apply online via the BEA Careers website at https:

//careers. hkbea. com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM. HRS_APP_SCHJOB. GBL?Page=HRS_APP_JBPST&Action=UFOCUS=Applicant&SiteId=1&JobOpeningId=4830&PostingSeq=1 or by clicking the "Apply Now" button below. Kindly note that if you are a new user, you have to first create your User Profile before you can apply. Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Information Collection (Employees) Statement and Privacy Policy Statement.

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