Receptionist

Job DescriptionLocation: Windward Management Limited, 19/20 Fleet StreetJoin our fabulous team at The Fleet Hotel as a Front Office Receptionist . About UsThe Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Café, much loved by Dubliner’s for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley’s Café which was established by Ernest Bewley in 1905.

Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner’s for generations. Job SummaryThe receptionist is responsible for providing administrative support across the organization. This role involves welcoming guests and clients, managing front desk operations, handling phone calls, and performing various administrative tasks to ensure efficient daily operations. Key ResponsibilitiesFront Desk Management: Greet and welcome visitors in a warm and friendly manner. Answer, screen, and forward incoming phone calls. Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e. g. , pens, forms, brochures).

Administrative SupportReceive and sort daily mail and deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Assist with scheduling and coordinating meetings and appointments. Manage office supplies inventory and place orders when necessary. Perform other clerical duties such as filing, photocopying, transcribing, and faxing. Customer ServiceAddress and resolve basic inquiries and concerns from visitors and clients. Provide accurate information about the organization and its services. Complete check in/out protocolCommunicationCommunicate with other departments to ensure smooth operations. Update calendars and schedule meetings as needed.

Requirements The ideal candidate will possess at least 1 years’ experience as a Receptionist in a 4* hotel settingAbout The RolePerks and Benefits of working at The Fleet Hotel Competitive rate of pay PRSA pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty including breakfast, lunch & dinner Discounted room & dining rates in Windward properties for you as well as friends and family Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat daysAbout Windward ManagementThe Fleet Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Join Us Today as a Receptionist!Skills NeededAbout The CompanySince its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management.

Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector. Company CultureAt Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence.

Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive. Required CriteriaDesired CriteriaClosing DateSunday 24th August, 2025Contract TypefulltimeSalaryBased on Experience