Operations & IT Coordinator

Flex is looking for a full-time Operations & IT Coordinator eager to take on a wide scope of responsibilities in a fast-paced startup environment. You should be tech-savvy and comfortable setting up hardware, provisioning software applications, troubleshooting issues, and maintaining secure network infrastructure. At the same time, you’ll play a key role in general office and facilities management, ensuring our day-to-day business operations run smoothly and efficiently. We’re seeking a self-starter who learns quickly, thrives in dynamic settings, and is excited to make an impact on day one.

In this role, you’ll help streamline the management of our IT infrastructure and assets, interface internally across multiple functions to support our technical and business operations, and gain broad exposure to position our people and business for growth. Salary range: $70 - 80k per year, commensurate with experience and equity stock optionsResponsibilitiesIT Support & Systems AdministrationManage technology upgrades, system rollouts, process improvements, and periodic audits of software licenses balancing security with operational efficiencyExecute onboarding and offboarding processes:

provisioning hardware (laptops & peripherals) and software access (apps & local servers)Troubleshoot common desktop, connectivity, and application issuesMaintain and update internal resources, including the company wiki, domain hosting, and blogSecure and monitor network infrastructure; implement IT security best practices and protocolsOffice & Business OperationsOversee daily office operations to maintain a safe, clean, and productive workplace environmentManage product inventory, including reordering, shipping, and receiving of stockServe as point of contact for facilities vendors in coordination with Business OperationsEvaluate purchasing decisions and negotiate with vendors to optimize costs and service levelsOrganize workspace setups, seating assignments, and occasional office moves or reconfigurationsSupport planning and execution of company events and other marketing activitiesPerform other duties as assignedRequirements3+ years of IT support / Operations experience in a professional environmentDeep, technical knowledge of operating systems, email platforms, software provisioning, and hardware configurationStrong service mindset with a proactive approach to solving problemsExtremely detail-oriented with the ability to draw insights to inform decisionsFamiliarity with Google Workspace, Asana, and 1Password is a plusExperience managing office operations or facilities is a strong advantageAbility to work onsite at our Venice, CA office at least two days per week required, with occasional evening or weekend availability to support urgent facilities needs or office eventsIn 1 month, you will:

Familiarize yourself with Flex’s products, services, and customer needsLearn our IT systems, onboarding workflows, and critical operational processesFamiliarize yourself with existing service agreements (cleaning, maintenance, utilities, office supply vendors. )Meet and build rapport with your teammates and cross-functional stakeholdersBegin responding to IT support requests and assisting employeesIn 3 months: Successfully onboard your first new hire, managing all technical and workspace setup requirementsUpdate the company wiki to reflect current organizational structure and resourcesPerform routine maintenance on company hardware and coordinate e-waste recyclingReview and recommend updates to policies for workspace usage, access, and safety protocolsIn 6 months:

Fully support the day-to-day operations of our headquarters office in Venice, CACreate and update existing procedure documents for opening/closing the office, emergency contacts, vendor escalation paths, and maintenance protocolsConduct a comprehensive audit of software permissions and security measures across core systemsIdentify and drive cost savings by eliminating stale or underused applicationsSupport cross-functional initiatives and projects, such as improvements to the engineering tech stack or workplace enhancementsAssist in the planning and execution of company-wide events and gatherings. Our shared valuesLead with Intention: Leaders are made not born. Leadership is a practice of intention.

And through that intention is how we will ultimately succeed in realizing our mission and visionEmbrace Accountability: We are imperfect in our actions, results, and even sometimes our intentions. By making accountability a practice, we destigmatize failure, increase trust with others, and accelerate learning both at the individual and the team levelPractice a Growth Mindset: Growth comes at the edge of our comfort zone. We repeatedly place ourselves there by risking failure and embracing the challenges that failure presents us to own our growth and support others in theirs. Be You:

We want people to show up as they are because that creates a healthier, more dynamic, and effective work environment. Just as much to do with being oneself, it’s everyone’s responsibility to create space for others to be their authentic self as wellAbout FlexThe Flex Company was founded on the belief that people deserve innovative, sustainable, life-changing period products. After years of disappointment and discomfort trying dozens of products, Lauren Schulte Wang founded Flex to create body-safe, medical grade alternatives that outperform traditional period products.

Flex Disc and Flex Cup generate 60% less waste and have the capacity of up to three super tampons, all while maintaining the highest level of comfort through inventive engineering and rigorous testing. Flex is sold at over 28,000 stores across the US and is the #1 better for you period brand based on units sold. Committed to making its life-changing products accessible to as many people possible, Flex is available at Target, CVS, and Walgreens, and at flexfits. com. Flex is an equal opportunity employer.

We recruit, employ, train, compensate, and promote regardless of race, ethnicity, religion, sex, gender, age, and other protected categories. From our hiring practices to the design of our flagship products, we believe equity and diversity is critical to the ideas, talent, and processes that help us create the most positive impact for our customers and for each other. We encourage people of all backgrounds and identities to apply to be a team member here.

Moreover, Flex considers for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Flex collects personal information from candidates as part of the application and hiring process. California residents can view our CCPA Notice at Collection and Privacy Policy, which serves as our "Notice of Collection" for applicants and employees under the CPRA.

We pay competitive salaries, equity, & benefits including (but not limited to) medical, dental and vision health insurance, 401k, paid parental leave, open PTO, 401k, and a $1,000 annual learning credit. Powered by JazzHRY6xnkZQcRH