Reservation Supervisor

Join Our Team at The iNUA Collection!Are you passionate about hospitality and ready to take the next step in your career? The Radisson BLU Hotel are currently looking for a dynamic and experienced Reservation Supervisor to join our team. As a Reservation Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our reservation department. You will be responsible for overseeing the reservation team, managing bookings, maximising occupancy, and providing exceptional customer service to our guests. Key Responsibilities: Supervise and mentor the reservation team, ensuring high levels of productivity and performance.

Manage all aspects of the reservation process, including handling inquiries, processing bookings, and managing cancellations and modifications. Monitor room availability and optimise occupancy levels to maximise revenue. Coordinate with other departments to ensure seamless guest experiences. Resolve guest inquiries and complaints promptly and professionally. Prepare reports and analyse data to identify trends and opportunities for improvement. Requirements: Previous experience in a reservation or front office role, with at least 2 years in a supervisory capacity. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Proficiency in hotel reservation systems. A passion for delivering exceptional guest experiences.

Joining The iNUA Collection means becoming part of a dynamic team dedicated to excellence in hospitality. We offer competitive salaries, opportunities for career growth, and a supportive work environment where your contributions are valued. If you're ready to take on a new challenge and make a difference in the world of hospitality, we want to hear from you!Join us in creating unforgettable experiences for our guests at The iNUA Collection!