We are recruiting for an enthusiast Receptionist to join the team at The Lodge at Ashford Castle. Who are we? - The LodgeThe Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde's Restaurant and an exceptional range of estate activities. One of Ireland's finest wedding destinations, pairing warm Irish hospitality with a modern appeal.
Key Responsibilities Of The Receptionist Will IncludeGreet all arrivals and handle departures in a friendly, efficient manner, adhering to Hotel StandardsAnswer the switchboard warmly, transferring calls to the correct extensions promptlyAssist the reservations team in completing bookings as neededUse the computerized system for reservations, arrivals, and departures, ensuring all information is accurate and currentDeliver exceptional guest care at all times, anticipating guests' needs and taking proactive steps to exceed their expectations whenever possibleThe Ideal Candidate For The Receptionist Position ShouldPossess a friendly and outgoing personalityBe enthusiastic and flexible, with the ability to work 5 days within a 7-day week, including some weekendsExhibit excellent communication skillsDemonstrate strong attention to detailBe legally eligible to work in IrelandHave the ability to handle busy situations and effectively manage workloadWhat's in it for you?Professional, award winning training and development opportunitiesDiscounted accommodation rates with Red Carnation Hotel CollectionAnnual Staff Appreciation Party and other Employee Recognition EventsDiscounted rates with many local businesses and third party service providers (including Estate Activities)Heavily subsidised accommodation (subject to availability)Free meals on dutyComplimentary dry cleaning of business attireRecommend friend and family bonus schemeTwo paid volunteering days each yearHoliday allowance increasing with length of service up to 25 daysHotel based recognition incentivesFree access to Employee Assistance ProgrammeJoin us in this incredible new opportunity!We are an equal opportunities employer.
The successful candidate must also be legally eligible to work in Ireland
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