Front Office Specialist/General Office/HR Assistant

Job SummaryAre you interested in a job where no two days are the same? Is a fast-paced environment somewhere that you can thrive? If so, PCI Auctions is the home for you! We are looking for a detail oriented and organized individual to join our growing team. The General Office/HR Assistant is responsible for fielding the phone calls from our customers and clients, completing general office tasks as well as assisting our Human Resources with project-based tasks. The ideal candidate thrives in a fast paced, office environment and has a passion for problem solving and completing tasks efficiently.

Front Office DutiesAnswer all RingCentral Lines – answers FAQs and transfers other callsCharging pick up day invoicesFollowing up on NPNS on pick up dayAssist with clipboards as neededCover for Office Manager as neededOffice filingHandle customer previewsPerform shipping audits on freight and box shipped paperworkKeep sales tax spreadsheet currentFinance DutiesEnter invoices paidPrepare initial documentation for chargeback responsesPrepare chargeback responses for submissionTrack chargeback successHandle the tracking of company assetsUpdate daily depositSend cases to collectionsVerify auction division paymentsPerform auction auditsPerform FedEx auditsCollect month end receipts and mail to accountantVerify & track freight broker invoicesClose sales tax spreadsheets (backup)Human Resource DutiesMaintain and orders office suppliesMaintain and orders warehouse suppliesMaintain and order first aid suppliesMonitor, refill and reorder inventory for candy machineMaintain DOT recordsMaintain surveillance system and reviewing video as neededHandle research and logistics in developing HR strategiesPost open jobs on all platforms (back up)Complete initial phone interviewsSet up working interviewsSchedule secondary interviews Prepare HR paperwork for onboarding, training, etcCreate new hire foldersFinalize all new hire filesProcess termination paperworkHandle logistics of scheduling & preparing quarterly conversationsCalculate time cardsManage, track and reorder service awards and PCI gearPrepare paperwork for company meetingsSchedule and handle logistics of companywide trainingsUpdate monthly employee highlights in breakroomGeneral Office Duties:

Assist with eBay listingsTake photosCollect item informationProvide to Auction Ops for listingOther DutiesHandle special projects as neededCheck in with manager before ending the dayEnsure coverage for time sensitive tasks when out of the officeContributes to team effort by accomplishing related tasks and taking on additional tasks as neededTo succeed in this position, you must possess the following values:

Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job doneAdaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challengesUnderstand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we doThick-Skinned - you embrace challenges and attack them head onPerks$500 hiring bonus provided once 90 days of service have been achievedPaid time offFlexible work schedule401(k) with very generous company matchWeekly paychecksWorkforce advocate with resource exploration & personal goal settingIncentive plansHoliday PayEmployee referral programProfessional & personal development opportunitiesEmployee appreciation eventsAdvancement opportunitiesEmployee recognition programsCasual environment**we do not offer health benefits**Responsibilities & DutiesAnswering telephone calls from our customers and clientsHandling HR related activitiesMoving various projects forward with research and innovative ideasMaintaining and ordering office suppliesMaintaining filing and recordsWorking with our Integrator to create and move forward employee wellness tasksQualifications & SkillsPrevious work experience in customer service a plusKnowledge of Microsoft OfficeQuick and adaptable learnerExcellent communicatorTeam player with a positive attitude; collaborative with colleaguesExceptional written and verbal communication skills a mustWork ScheduleMonday through Friday 8:

00am – 5: 00pmHourly Rate$16 an hourPowered by JazzHRgKhaxQSMGS