Sr. Director, Technical & Projects

Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of LuxuryEmbark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe. The Essence of Excellence: The Gold StandardsThe Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service.

These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor. The Employee PromiseAt The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the Ritz-Carlton Mystique is strengthened.

Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality. Job SummaryThe Director of Technical Operations holds a pivotal role in spearheading the project portfolio in addition to being a center of technical expertise. Reporting to the VP of Marine Operations, this role will deliver projects that drive the company's commitment to innovation and sustainability, plus the genuine care and comfort of our guests.

An equally important aspect is to provide technical expertise and drive fleetwide technical strategies such as maintenance or efficiency projects. Essential FunctionsProject & Technical ManagementOversee and collaborate in the planning and execution of special projects related to retrofitting, ensuring alignment with strategic goals and the overall enhancement of the fleet. Lead CapEx project management, including dry docks, ensuring projects are delivered on time, within scope, and on budget. Manage yacht condition projects, ensuring continuous improvement in the vessel’s physical state and guest experience.

Support the development of technical standards for spares, processes, and maintenance procedures to optimize efficiency and reliability. Work closely with Hotel Operations (and other stakeholders such as product and IT) to ensure alignment with the project roadmap. Oversee the development of new technical SOPsMaintain a technology roadmap and advocate for necessary system upgrades in addition to supporting the implementation of new systems. Represent the company’s technical operation and interests in policy/procedure development and in regulatory discussions or industry consortia. Support the operations team during the guarantee period with specialized technical expertise where needed.

Responsible for follow-up and closing of the Protocol of Delivery process. Data Analysis & ReportingWith support from the Program Management Office, analyze project data, generate quality and risk reports, and present findings to support strategic decision-making. Establish and maintain a centralized repository for technical drawings, manuals, and instructions, ensuring accessibility and accuracy. Crisis & Situation Management SupportSupport asset management initiativesInnovation, Research & DevelopmentDrive innovation and technical system integration, researching and introducing new technologies for ship retrofits, refits, and all new projects to enhance operational efficiency and sustainability. Lead Research & Development (R&D) initiatives, in line with the company’s operational vision.

Continuously maintain and develop the generic RCYC ship technical specification in preparation for future new build and revise projects, in close collaboration with various departments across the company. Financial and ManagementSupport the development of the annual technical budget, optimizing both OPEX and CAPEX. Lead CAPEX strategy development, assessing and prioritizing investments in vessel improvements and maintenance across not only marine but also hotel and product. Partner with a variety of finance and accounting roles to convey the financial status of the projects.

Lead the development of meaningful divisional goals with the identification and execution of innovative tactics to achieve those goals. Build business cases that secure resourcing and ensure execution. Support the Safety & Training manager to deliver a technical training program. Responsible for fleetwide strategic maintenance agreements or vendor strategies, with close collaboration with fleet operations.

CompetencyBachelor's degree in Marine Engineering or Naval Architecture required; master’s degree strongly preferredChief Engineer license or similar professional certification showcasing marine operations expertise desired10+ years of combined maritime experience, with a demonstrable history of leading large-scale technical projects, maintenance, and teamsDirect experience in vessel retrofitting, dry dock management, and implementing sustainable maritime practicesComprehensive knowledge of international maritime regulations (SOLAS, MARPOL, STCW) and environmental compliance standardsDemonstrated experience in crisis management and leading emergency response efforts in a maritime contextFamiliarity with shipbuilding specifications, contract negotiations, and R&D initiativesAbility to travel to the vessels and various officesAcknowledge the on-call nature of maritime operations, with rare urgent cases requiring immediate support.

Our Rules of Engagement ensure responsiveness without fostering an 'always-on' culture. The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.