Virtual Receptionist VA (English Speaking)

Job Description: Receptionist Virtual Assistant (English Speaking)Location: Remote (Work from Home)Employment Type: Full-TimeLanguage Requirement: Fluent in English (verbal & written)Job OverviewWe are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely.

Key ResponsibilitiesAnswer incoming calls and route them to the appropriate team memberRespond to customer inquiries via phone, email, and live chat in a professional mannerManage appointment scheduling, confirmations, and remindersMaintain and update client contact information and CRM entriesProvide administrative support to internal teamsGreet clients (virtually), record messages, and ensure smooth communication flowManage calendars and coordinate meetingsMaintain confidentiality of sensitive informationRequirementsExcellent spoken and written EnglishProven experience as a receptionist, virtual assistant, or customer support agentAbility to multitask and manage time efficientlyProfessional and friendly demeanor with a customer-first attitudeProficient in using tools like Google Workspace, Zoom, Calendly, and CRM systemsStable internet connection and quiet work environmentWillingness to work flexible hours, including weekends (if needed)Nice-to-HaveExperience with international clientsFamiliarity with social media management tools or email marketing softwareKnowledge of basic administrative or bookkeeping tasksIf you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you!