Chief Operating Officer

We’re scaling fast — and need a COO who can keep up. A high-growth SaaS company in the mobility and sustainability space is looking for a strategic, execution-focused Chief Operating Officer (COO) to build and scale its operational backbone during rapid ARR growth and global expansion. As a key member of the executive team, you’ll align performance with strategy, create scalable systems, and free the CEO and CTO to focus on growth and innovation. In this role, you will:

Build and scale operations to support rapid ARR growth and international expansionLead finance operations with the VP Finance for accurate, timely reporting and complianceOversee delivery — PMO, customer success, and service operations — for consistent client outcomesOptimise processes across departments, embedding AI and automation to improve efficiencyImplement risk and compliance frameworksEstablish company-wide operating rhythms, reporting, and dashboardsDrive people operations — onboarding, performance management, HR system integrationManage back-office infrastructure and integrate finance, HR, and project management toolsPartner with the CEO on capital strategy, partnerships, and culture; partner with the CTO on product innovationChampion continuous improvement and operational excellence in sustainable fleet management and smart mobilityWhat you bring:

7+ years in operations or delivery leadership roles in SaaS, consulting, or climate/energy-tech scaleupsProven experience mapping and scaling delivery processes across functions (CS, support, PMO), ideally with embedded technology toolingTrack record implementing or aligning with risk frameworks such as SOC 2 or ISO 27001Experience scaling systems and processes Strong working knowledge of SaaS metrics, budgeting, compliance, and people systemsBonus: international experience across AU, UK, or North AmericaJoin us to build the systems and teams that will power the next chapter of a purpose-driven company shaping the future of mobility.