KYC Analyst (late shift)

About TideAt Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The RoleAs a KYC Analyst you will:

Communicate with applicants via email (non-call center environment)Review and verify member data and documentation as part of the company’s CDD and EDD processesLiaise with internal compliance personnel on the shaping and application of KYC policyIdentify areas of improvement that improve efficiency and member experienceLend a hand whenever it may be needed in the businessBe expected to work weekends, not every but some (rotation)Be expected to work Late shift (15: 00 - 24: 00)What Are We Looking ForThe ideal candidate will have:

Excellent spoken and written English skillsNatural curiosity about KYC principles and processesPreferably experience working in KYC/compliance and a strong understanding of CDD and EDD processesProfessional work experience, preferably in financial services though gaming would also be highly advantageousPrevious client service experience or dealing with third party suppliers/partnersAn analytical mind – able to digest large data sets and spot patterns and trends with easeGood computer literacyWhat You Will Get In Return25 days paid annual leave 3 paid days off for volunteering or L&D activitiesExtended maternity and paternity leave covered by the companyPersonal L&D budget in the amount of 1000 BGN per yearAdditional health & dental insuranceMental wellbeing platform Fully covered Multisports cardFood vouchersSnacks, light food, drinks in the officeWFH equipment allowanceFlexible working from homeSabbatical LeaveTIDEAN WAYS OF WORKINGAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONEAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status.

We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs.

We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.